Simple pricing for service businesses
Customers, schedules, service jobs and conversations. One NinjaSuites plan.
FOR YOUR SERVICE TEAM
NinjaSuites
Manage the day-to-day work, from customer requests to completed jobs.
RM299 / month
RM3,588 billed yearly
Save RM2,400 a year compared with monthly billing.
5 Staff logins · 7-day free trial
Start 7-day trial- Customer CRM and Customer Portal
- Scheduling, dispatch and service jobs
- Quotes, invoices and payment records
- Omnichannel SuitesChat
- QR Service Tags
- AI Agents
- Reports and ordinary access controls
FOR YOUR SPECIFIC REQUIREMENTS
Enterprise
A tailored setup for your organisation and the way your teams work.
Custom
Pricing agreed for your scope
Let’s discuss your requirements
Talk to us- Custom integrations and data migration
- White-label requirements
- Complex organisational setups
- Dedicated infrastructure options
- Tailored onboarding and training
- Agreed support and service levels
The modules behind your daily work
Included in your NinjaSuites plan. Explore the details when you need them.
Customers & Customer Portal
Keep customer details, service addresses and requests together.
Scheduling & dispatch
Plan appointments, recurring visits and Staff availability.
Work orders & field records
Give your team the job details and keep a record of completed work.
Quotes, invoices & payments
Prepare quotes, record approvals and follow each job through billing.
Omnichannel SuitesChat
Manage customer conversations, assign replies and hand over to Staff.
QR Service Tags
Create and manage QR tags for your service information.
Explore every module
What’s included, in more detail.
Customers & Customer Portal
Keep customer details, service addresses and requests together.
- Customer profiles and contacts
- Service addresses and history
- Notes and reminders
- Customer Portal access
Scheduling & dispatch
Plan appointments, recurring visits and Staff availability.
- Appointments and recurring visits
- Staff availability and time off
- Assignments and rescheduling
- Rules-based scheduling conflict checks
Work orders & field records
Give your team the job details and keep a record of completed work.
- Work orders and job status
- Staff assignments and attendance
- Photos, signatures and checklists
- Customer sites and asset service records
Quotes, invoices & payments
Prepare quotes, record approvals and follow each job through billing.
- Service catalog and quotations
- Customer orders and approvals
- Invoices and credit notes
- Payment links and payment records
Omnichannel SuitesChat
Manage customer conversations, assign replies and hand over to Staff.
- Supported channel connections
- Shared inbox and conversation assignment
- Contact labels, notes and saved replies
- Human Staff handoff
QR Service Tags
Create and manage QR tags for your service information.
- Dynamic QR destinations
- Bulk creation and folders
- Sticker templates and print-ready output
- Scan analytics
Reports & business controls
Review operating records and manage who can access them.
- Operational reports and dashboards
- Job and payment records
- Roles and permissions
- Custom fields and related documents
AI Agents Active
Knowledge-based answers and suggested actions, with Staff approval. AI usage allowances are confirmed with your setup.
AI-powered conflict management Planned
AI-assisted scheduling suggestions are planned. Current scheduling conflict checks use rules.
OPTIONAL MANAGED SERVICE
Let our team set up NinjaSuites around your business.
We configure your customer journeys, train your Staff and work through improvements with you each month.
Enquiries and follow-ups
Set up supported messaging channels, enquiry routing and follow-up steps so Staff know who needs a reply and what happens next.
AI Agents, prepared for your business
Prepare your service knowledge, test common questions and define when AI Agents should hand over to Staff.
Bookings through to completed jobs
Configure scheduling, assignments, checklists and customer updates around how your team delivers each service.
Customer Portal and QR journeys
Help customers submit requests and find service information through the agreed portal and QR setup.
Practical Staff training
Train your team using their daily tasks and provide working instructions they can refer to afterwards.
Improvements every month
Review agreed measures, prioritise the next changes and report what was delivered.
When your team needs more
Additional Staff & usage
Ask for extra Staff logins, chat capacity or QR tags. We’ll confirm allowances and added costs with you.
Provider & physical costs
WhatsApp and other provider fees, QR printing and shipping are separate from the software subscription.
Help with your setup
Discuss data migration, integrations and training. Any custom work is scoped and quoted with you.
Pricing questions
How does yearly billing work?
The yearly price is shown as a monthly equivalent. You pay RM3,588 or US$900 upfront for a year. Monthly billing is RM499 or US$125 per month. Both options include the same modules and five Staff logins.
How do I start the seven-day trial?
Select Start 7-day trial to open the NinjaSuites signup page and create your account.
What is a Staff login?
A Staff login is a named account for someone working in your business. The plan includes five. Customer Portal access is listed separately from your Staff allowance.
Can I add more Staff?
Yes. Contact us for the additional cost and billing details before increasing your allowance.
Can I pay in USD?
Yes. Choose USD above to see the fixed US dollar price for monthly or yearly billing. Confirm the same currency when arranging your subscription.
Are AI and messaging costs included?
AI Agents are active. AI usage, chat, channel and QR allowances are confirmed with your setup. AI-powered conflict management is planned. WhatsApp and other provider charges, printing and shipping are separate.
What happens if I want to cancel?
Ask our team to confirm cancellation, renewal and any refund terms before subscribing, especially when choosing an annual payment.
TRY NINJASUITES WITH YOUR TEAM
Start with seven days.
Create your NinjaSuites account to get started.
NinjaSuites · 5 Staff logins · RM3,588 billed yearly